Colorado’s electric co-ops utilize important technology to read meters, report outages and help consumer-members keep track of their energy usage. One tool some Colorado co-ops use for these purposes is SmartHub. This mobile app provides features that help consumers manage their accounts, see billing and payment information and detailed usage analysis.
SmartHub recently went through an upgrade, which still allows for the consumer to see analytics and billing details, but it has a new look and several new features, including outage and billing alerts on the home screen. This use of technology and a smartphone app is an innovative way co-ops can connect with their consumer-members.