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Bringing Light to Guatemala

By Mona Neeley
Photography by Studio 1441

There will be lights this Christmas in the small, remote village of La Montanita de la Virgen, thanks to electric cooperatives in Colorado and Oklahoma who were tasked with bringing light to Guatemala. And, 16 lineworkers here in the United States will celebrate the holidays with a special appreciation for all they have.

An Electrifying Process

The lights came on for the first time in mid-September in La Montanita in the municipality of San Pedro Pinula. Life is slowly changing as the villagers enjoy the benefits of electricity.

Left to right: Nathaniel Pennell Mountain View Electric Association lineman, Trenton Jole Holy Cross Energy lineman, Clayton Shonk White River Electric Association lineman, Zeb Birch Grand Valley Power lineman

A team of 16 lineworkers, including four from Colorado’s electric co-ops, spent August 29 to September 16 in the rural Guatemalan mountain community building power lines to bring electricity to the area. The men installed 5 miles of primary line, 3.5 miles of secondary line and six transformers to extend the country’s power grid to the remote village. They also wired 81 homes, two churches and the elementary school as part of a project coordinated by NRECA International.

It was grueling work for the lineworkers, who worked without the benefits of their usual bucket trucks and other power tools. Instead, they climbed each pole with their spikes, used block and tackle configurations to lift transformers and heavy spools of wire, pulled that wire by hand across deep valleys and up mountainsides, and generally did their line work the way it was done years ago in the States.

“Bringing electricity to remote areas in developing countries takes electric cooperatives back to their roots,” noted CREA Executive Director Kent Singer. Being part of a project like this helps lineworkers appreciate where Colorado’s electric co-ops got their start, with neighbor helping neighbor to set those first poles and string the first wires.

That was how it was in Guatemala, too. The villagers were invested in this project and provided assistance where they could.

It Takes a Village

La Montanita is a remote mountain community of about 560 people located off a gravel road and up a dirt trail. Homes are spread throughout a large area that surrounds the school, church and dirt soccer field at the center of the community. Much more like homes spread out through Colorado’s rural co-op territories than a town with streets and nearby neighbors, the community, brought its people together to help the American lineworkers complete this project.

Lineworkers use pulleys and brute strength to unload a spool of wire.

Prior to the Colorado-Oklahoma team arriving, men in the village installed the power poles and anchors outside of homes after working together to carry the poles to each site and dig the holes. Then, when the Americans arrived, the men, young and old, took turns helping wherever they could.

They climbed trees, carried equipment and helped pull line, especially when it had to go up a mountainside. There was one long span across a deep, wide river valley, remembered project leader Damon Lester, an Oklahoma lineman. The American team expected it to take most of the day to get the line from one side to the other. It took 45 minutes, Lester noted with a wry smile.

Once the team was set on one side of the chasm and the wire was ready, villagers took off with the heavy line. They were down one side, across the small river and up the other side to the pole the team had ready on the other side, Lester explained. It took no time at all.

Villagers help the team pull wire through forested terrain.

That’s how the villagers were, said Trenton Jole, a lineman from Holy Cross Energy headquartered in Glenwood Springs. They would take turns helping the Americans in between working in their small corn fields on the sides of the mountains since it was planting time. They would hand plant a field and then show up the next day to help on the electrification project.

An Experience Worth Remembering

Grand Valley Power lineman Zeb Birch remembers an older man who was on the village council. He was there to help the team even though he didn’t have the equipment or, even any good shoes. “His shoes were completely blown open,” Birch said.

The inside of a typical village home.

Many of the younger men had backpacks to carry tools, rope and other supplies, but this older man didn’t have that either. He had an old sack that he used for carrying sand. It had been repaired and a handle rigged on it so he could carry whatever he needed — he was there to help bring electricity to his village.

Most of the homes in the village also didn’t have much. The linemen who wired the homes saw inside those homes. They saw how the kids did their homework by candlelight, how the people made do with what they had.

The homes were mostly built with adobe with tin roofs. Some had dirt floors. Some kitchens were a covered area on the side of the house. Other homes were simply a large room with sleeping hammocks at one end and the kitchen with its fire and workspace at the other end. But the people had pride in what they have. Their kids were clean, their clothes washed on stones at the river that runs through the community.

Celebrating the Gift of Light

Each of those homes received four lightbulbs, two light switches and two electrical outlets. Each homeowner chose where those were placed.

Lineworkers, government officials and villagers celebrate the lights coming on at the school in La Montanita de la Virgen, Guatemala.

It’s not much, but these people are resilient. They have built a life for themselves in a place with no running water and, up until now, no electricity.

They are grateful that electricity has now come to their community. “We thank God and the Americans for the gift of electricity,” said Roberto Ramirez Guerra, the mayor of San Pedro Pinula. He has been working with NRECA International, the philanthropic arm of the National Rural Electric Cooperative Association, since 2019 to bring electricity to this village. The pandemic stalled that progress until this year.

He led the celebration on Tuesday, September 13, when all of the villagers turned out to thank the lineworkers who brought light and electricity to their community. There was dancing, songs, poems and speeches as the villagers thanked the Americans for coming to Guatemala and working so hard for three weeks.

It was a bittersweet time for the lineworkers. They were ready to go home to their families, but they were leaving pieces of themselves behind in a community where they had established deep ties in a short amount of time.

“It was a privilege to use the line work trade to make a positive difference in the lives of the people of La Montanita. Their simplicity, joy and friendship were truly a gift,” said Clayton Shonk of White River Electric in Meeker.

“They can be so happy with so little,” added Nathaniel Pennell of Mountain View Electric, headquartered in Limon.

“We planted a seed that will be harvested for years and years. It’s not going to become a big plant by tomorrow, but it will continue to grow and bear fruit with time,” Lester said. “The elders see it as a convenience. The younger ones see it as opportunity for economic development.”

Access to electricity will enable growth in education, security, health care, economic prosperity and, overall, a better quality of life.

This Christmas, the lights will be on in the village of La Montanita de la Virgen, thanks to the Colorado and Oklahoma lineworkers who gave of themselves.

“We all believe in giving and doing what it takes,” said Birch, speaking for the entire American team, “yet, I didn’t give a tenth of what I got out of it.”

Editor Mona Neeley, traveling with the leadership team, was in La Montanita when the lights came on in the school.

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Cooperation Among Cooperatives

Working together ensures phones are always answered
By Sarah Smith

Your local electric cooperative may be a relatively small utility, but its services are those you would expect from a much larger company. That is only possible because your co-op works with other small cooperatives to provide much more than it could by itself. We call it cooperation among cooperatives.

National Cooperative Month

October, which is National Cooperative Month, is a great time to look at how standing together and pooling resources can help local co-ops do their job better, more efficiently and more cost-effectively. It’s a time to celebrate cooperation among cooperatives (one of all co-ops’ seven guiding principles).

Handling after-hours outage calls and storm calls is one area where Colorado’s electric co-ops work together to make sure their consumer-members always have someone answering the phone. Many of the co-ops work with cooperative organizations such as Basin Electric Power Cooperative’s Security and Response Services (SRS) and the Cooperative Response Center (CRC) to meet this need.

SRS is offered by Basin Electric, a generation and transmission cooperative, and provides 24/7 dispatchers who add that local touch, answering calls with the specific cooperative’s name. Consumers are pleasantly surprised to hear a friendly voice when they call — even late at night or on weekends.

“It is extremely important for customers to experience the same satisfaction and care while using the after-hours line that they receive during the day,” said Jolene Johnson, SRS dispatch manager for Basin Electric. “We currently provide services for 86 co-ops in 12 different states. However, our main goal and primary focus is the safety of our lineman. Our customer service is a very high second, but SRS is here to ensure that the lineman is safe, from the time an outage is reported until the lineman is back home with their family.”

Co-ops Utilizing SRS Service

Currently, SRS provides service to seven of CREA’s electric cooperatives: San Isabel Electric in Pueblo West, Southeast Colorado Power in La Junta, SDCEA in Buena Vista, K.C. Electric in Hugo, Y-W Electric in Akron, White River Electric in Meeker, and Mountain Parks Electric in Granby.

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Basin Electric SRS dispatcher Taylor Fideldy.

This year, SIEA experienced big storms, causing after-hours outages. SRS eased the impact on SIEA’s member services, linemen and dispatch teams during those critical times for the co-op and its consumer-members.

“SRS is really great to work with in every capacity,” said Candace Alfonso, a dispatcher at SIEA. “They are always willing to meet my needs and consistently value all feedback. Over the last six to12 months, we have experienced some major storms that caused outages overnight or landed on the weekend when I was not available, and SRS rarely needed my assistance. I appreciate all their hard work and dedication. They don’t have all the resources that I have, but they do the best they can with what they do have.

“All their dispatchers are very friendly and provide great customer service to SIEA’s members. They are supposed to represent us as much as possible, and I think they do an excellent job. Not only do they do exemplary work with outages, but they also answer all outage calls and take a ton of hazard calls. We are a great team and I love working with them,” Alfonso added.

Co-ops Utilizing CRC Service

CRC is another service-based organization that is an important tool for a handful of CREA’s electric cooperatives. Among the co-ops that use CRC services are Empire Electric in Cortez, Morgan County Rural Electric in Fort Morgan, Poudre Valley Rural Electric in Fort Collins, San Luis Valley Rural Electric in Monte Vista, and Yampa Valley Electric in Steamboat Springs.

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Basin Electric’s Jolene Johnson, dispatch manager, and Seth Neer, lead service dispatcher.

CRC offers customer contact, a dispatch center and a central station alarm-monitoring service for electric utilities, which ensures their members’ need for reliable service is met, any time of day or night.

MCREA uses the after-hours call service center offered by CRC and appreciates that a co-op of its size has its phone lines answered 24/7. Occasionally, MCREA also leverages CRC’s services during normal business hours if a larger outage occurs. This frees the phone lines for employees who would otherwise be overwhelmed by the onslaught of call volume because of the outages.

“CRC is very quick to get in touch with our operations department when an issue on our system is reported by a community member. They text our on-call employees with after-hours outage information very quickly, allowing them to mobilize without delay. In addition, CRC conducts text message safety checks on MCREA’s employees when they are in the field performing after-hours restoration work,” said Rob Baranowski, MCREA’s manager of member services

“And CRC’s help doesn’t stop at outage calls. For example, we asked them to provide a dial-back number for this year’s annual meeting, which was held by phone. That way, any members who noticed a missed call from MCREA during our initial evening callout were given the live callback number by a CRC operator when they returned MCREA’s missed call,” Baranowski said.

Ken Tarr of EEA in Cortez agrees. “CRC is a blessing to our system operators during outage situations — especially large-scale ones — when they handle all the incoming calls. Our system operators are able to focus on getting power restored as well as the safety of our linemen in the field,” he said.

Cooperation Among Cooperatives in Action

Grand Valley Power in Grand Junction and Delta-Montrose Electric in Montrose also demonstrate cooperation among cooperatives on a smaller, but just as significant, scale. GVP and DMEA are close in proximity, with just about 60 miles between the two cooperatives; both serve the far western side of the state. GVP utilizes DMEA’s after-hours line, and occasionally, if all GVP’s employees are out at a training, they can also forward calls to DMEA’s call service.

Whether it’s at 10 p.m. during an unexpected power outage or on a Sunday afternoon when a blizzard hits, electric cooperatives rest easy knowing their members are still getting the immediate help they need when they call, whether it’s from SRS, CRC or even a neighboring co-op.

Cooperation among cooperatives is an integral component to running a successful organization, where its customers feel valued, heard and, most importantly, safe.


Sarah Smith, a former CREA employee, writes freelance articles on Colorado’s electric industry.